Terms of Use

Last updated: August 27, 2026 · Differson LLC

These Terms of Use ("Terms") are a binding agreement between you ("you," "your," or "Customer") and Differson LLC ("Differson," "Clancy," "we," "us," or "our") governing your access to and use of Clancy — our API, hosted inference service, dashboard, and related websites (together, the "Service"). By creating an account, generating an API key, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not access or use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.

1. Eligibility

You must be at least 18 years old to create an account. By creating an account you represent and warrant that you are at least 18, that all registration information you submit is accurate and truthful, and that you will maintain the accuracy of that information. The Service is not directed at, and we do not knowingly collect personal information from, anyone under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

2. Accounts & API Keys

You are responsible for maintaining the confidentiality of your account credentials and any API key issued to you, and for all activity that occurs under your account or API keys, whether or not authorized by you, except to the extent caused by our own negligence or misconduct. Notify us immediately at contact@differson.net if you suspect unauthorized access. API keys are shown once at the time of creation and cannot be retrieved again — if a key is lost, compromised, or exposed, regenerate it from your dashboard immediately; regenerating a key permanently revokes the previous one.

3. The Service

Clancy provides API access to an intervention-model — a language model trained to read intent, decide on a response strategy, and deliver accordingly, as described on clancy.info. Current tiers, included quotas, and pricing are published at clancy.info/pricing and may change from time to time; material pricing changes will be communicated in advance and will not apply retroactively to a billing period you have already paid for. Clancy is under active development. The model, its behavior, available tiers, rate limits, and features may change, and features may be added, modified, or discontinued at any time.

4. Subscriptions, Billing & Fees

Fees for paid tiers are billed through Stripe, our payment processor, according to the pricing and billing cadence published at the time of your purchase. Some tiers charge a recurring subscription fee; some or all of your usage may additionally be metered and billed based on actual consumption in a given billing period. You authorize us to charge your payment method on file for all applicable fees, including recurring and metered charges, until you cancel.

You are responsible for any taxes, duties, or similar governmental assessments applicable to your use of the Service, exclusive of taxes based on our net income, unless otherwise stated at checkout.

4.1 Refunds

Fees are non-refundable, with one narrow exception below. Once a billing period begins, fees for that period are earned and non-refundable — including if you simply change your mind, stop using the Service partway through a period, or downgrade or cancel before the period ends. Canceling a subscription stops future renewal; it does not refund the period already in progress.

Accidental-charge exception: if you did not intend to subscribe or complete a purchase, and your account shows zero API usage for the billing period in question, you may request a full refund by emailing contact@differson.net within seven (7) calendar days of the charge. We will verify that no usage occurred during that period and, if confirmed, refund the charge in full. This exception exists solely for genuinely accidental or unintended charges — it does not apply once you have used the Service during the period in question, and requests made after the seven-day window will not be honored except as required by applicable law.

Changes we make to the Service — including updates to the model, its behavior, available features, rate limits, or the discontinuation of a feature — do not, on their own, entitle you to a refund, credit, or exemption from fees already incurred.

If a scheduled payment fails, your account status changes to "past due" and API access is suspended until payment is resolved. We may make further collection attempts and, if payment is not resolved within a reasonable period, may cancel your subscription.

5. Your Content

Input. As between you and us, you retain all rights you already hold in the content you submit to the Service ("Input"). You represent that you have all rights necessary to submit your Input and that doing so does not violate any law or any third party's rights.

Output. Subject to your compliance with these Terms, we assign to you our rights, if any, in the content generated by the Service in response to your Input ("Output"). Because Output is generated by an automated system, it may be inaccurate, incomplete, or unsuitable for your purpose, and it may resemble Output generated for other users under similar circumstances, since the model does not know what any other user has been given. You are solely responsible for evaluating the accuracy and appropriateness of Output before relying on, publishing, or acting on it, and for ensuring your use of Output complies with applicable law.

By submitting Input, you consent to our processing of it as described in Section 6 below and in our Privacy Policy.

6. Data Collection & Consent

Operating the Service requires us to collect and process account information, billing information, and the content and metadata of your API requests. By creating an account and using the Service, you acknowledge that this data is collected as described in our Privacy Policy, and you consent to that collection, use, and processing. If you do not consent, do not create an account or use the Service. Our Privacy Policy explains in detail what we collect, why, how long we keep it, and the rights available to you.

7. Acceptable Use

You agree that you will not, and will not permit any third party to, use the Service to:

violate any applicable law or regulation, or the rights of any third party, including intellectual property, privacy, or publicity rights;
generate, request, or facilitate content involving the sexual exploitation or endangerment of minors, non-consensual sexual content, or content that promotes or glorifies self-harm, suicide, or violence against any individual or group;
generate instructions or materials intended to create weapons, malware, or other tools designed to cause significant physical, financial, or infrastructural harm;
impersonate any person or entity, or misrepresent your affiliation with any person or entity;
send spam, conduct fraud, or engage in any deceptive or manipulative practice, including using Output to deceive people into believing they are interacting with a human when they are not, without disclosure;
use the Service, or any Output generated by it, to develop, train, fine-tune, distill, or otherwise improve any machine learning model or product that competes with Clancy;
resell, sublicense, or provide access to the Service to third parties as a competing hosted API or product, except under a separate written agreement with us;
reverse-engineer, decompile, extract, or otherwise attempt to derive the underlying model weights, source code, or non-public methods of the Service;
probe, scan, or attempt to circumvent rate limits, usage quotas, metering, authentication, or other security or access-control measures;
use automated means to create multiple accounts in order to obtain benefits (such as trial terms or rate limits) beyond what is intended for a single customer;
use the Service in any application where its failure or inaccuracy could lead to death, personal injury, or severe property or environmental harm, without independent human review of every Output before it is acted upon.

You are solely responsible for your use of the Service and for any Output you generate, request, publish, or act upon. Differson LLC does not review Input or Output before it is generated or delivered, and takes no responsibility for how you or any third party you provide access to uses the Service. Any illegal, unethical, or otherwise harmful use of the Service — including any use described above — is undertaken entirely at your own risk and is your sole responsibility, not ours.

8. Suspension & Termination

We may suspend or terminate your access to the Service, without refund, if we reasonably believe you have violated these Terms, failed to pay applicable fees, or used the Service in a way that creates risk or legal exposure for us or others. You may cancel your subscription and stop using the Service at any time from your dashboard; cancellation is subject to the refund terms in Section 4.1.

9. Disclaimer of Warranties

The Service, including all Output, is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that Output will be accurate, complete, or reliable. Output is not professional advice — medical, legal, financial, or otherwise — and should not be treated as such.

10. Limitation of Liability

To the maximum extent permitted by law, in no event will Differson LLC be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages. Differson LLC's total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Differson LLC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your Input or your use of Output; (b) your violation of Section 7 (Acceptable Use) or any other provision of these Terms; (c) your violation of any applicable law; or (d) your violation of any third party's rights. This obligation survives termination of your account.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Wyoming, and you consent to personal jurisdiction there.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through an in-app notice before the change takes effect. Continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms.

14. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

15. Contact

Questions about these Terms: contact@differson.net
Operated by: Differson LLC